Jayesh, On the device settings do the following changes: Display On Time: Change it to your office starting time or  a bit earlier Display On Duration: Change it to the end time of your office or a bit extra Require Screen Lock : Change it to Use...

Yes, phones should register to srst if registered CUCM node is unreachable until the connectivity between phone and srst router goes down. Incorrect configuration of srst is always an exceptional. Do verify on phone configuration (.xml) file whether ...

Hi Dheeraj, Can you please share 'show tech' along with output of 'debug ccsip messages','debug voice ccapi inout' and 'debug isdn q931' while testing fax on affected called number? Regards, Kunal

A. Telecom, Cancel is a sip method seen when call signalling is abruptly ended before processing 200 ok method by a user agent. Over here, can you please share below details so that problem can be diagnosed: a)- What is the call flow? b)- Is the ph...

It seems you are hitting bug# CSCuq82601 ,XML Parse Error Issue on both Corporate and Personal Directory on 78XX. What is the firmware of 7821 phone ?  In case it is lower than 10-2-1-12SR1-4 version then can you upgrade ? Thanks! Kunal