Greetings,We had an unsuccessful CUCM upgrade from 6.1.5 to 8.6.2(22900-9) over the weekend. Publisher failed to upgrade the first time (switch to new version), but worked the second time (booted in 6.1.5).Subsequently we tried some of the remaining ...

Greetings,I'm looking for an elegant way to configure UC500 system to support multiple phones/extensions but only one single voice mail box.Essentially this is a setup for a large house where one user has multiple phones but wants to support only one...

Greetings,I have an IP phone and ATA that share the same DN (shared line appearance - SLA). Do you know if SLA can be supported in SRST mode as well?I have CM 4.2 and SRST 3.3 on Cisco 2821.ATA is running SCCP image.When we fail the router into SRST ...

Greetings,CME + CUE (v2.2). Every time someone leaves a VM and presses "#" for options he/she is presented with option "1" for normal delivery or "2" for urgent marking. And after one of those options is chosen, the VM gets delivered and the caller i...

Folks,what configuration is required in order to allow for direct transfer to VM in CME?Thank you!