Hi Everyone, Well the boss has finally decided to look into upgrading our failing phone system.  We are currently running ancient versions of CCM (4.1) and Unity (5.0).  They are willing to upgrade the software as long as they do not have to replac...

Hi Everyone, My name is George and I was hoping to get some assistance in configuring a Cisco 7914 expansion module.  I have been thrown into the fire with this Cisco phone system.  I have very experience with the CallManager system but I am making ...

Hello Everyone, I am having trouble with automatically transferring calls to another extension.  Our company has a service line (3115) that used to go to an offshore call center.  Now we would like to have calls on 3115 transfer over to our receptio...

Hi Everyone, Well I am making some headway with Call Manager and Unity voicemail systems.  Now I am trying to figure out how to get Unity to send an email with the voicemail message to the user.  I really don't see how to make this happen.  Can anyo...