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aj.jafary
‎08-28-2017
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Member since ‎02-24-2017
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hi Ayodeji,

Created by in IP Telephony and Phones
06-12-2017
06-12-2017
hi Ayodeji, I have one router 2811 with one e1 card and with mgcp register to cucm 11. everything ab...

Hi Nishad,

Created by in Contact Center
05-26-2017
05-26-2017
Hi Nishad, Is your problem solved, i have same problem. if solved please help me. very thanks

We Configured the Finesse IP

Created by in Contact Center
04-23-2017
04-23-2017
We Configured the Finesse IP phone agent service ,Finesse Desktop is working fine When we select Fin...

Hi NIshad,

Created by in Contact Center
04-07-2017
04-07-2017
Hi NIshad, I have the same problem, thee agent can not sign in with FIPPA, how can solve this proble...

Finesse IPPA "sign-in error ,If the Problem persists, contact your administrator"

Created by in Technical Documentation Ideas
04-03-2017
04-03-2017
We Configured the Finesse IP phone agent service ,Finesse Desktop is working fine When we select Fin...

hi Anthony,

Created by in Contact Center
04-02-2017
04-02-2017
hi Anthony, my agents should not see the Caller ID before and after answer the call in Finesse and I...

Hi,

Created by in Contact Center
04-02-2017
04-02-2017
Hi, my agents should not see the Caller ID before and after answer the call in Finesse and IP Phone....

Hi Aaron,

Created by in Unified Communications Infrastructure
04-02-2017
04-02-2017
Hi Aaron, my agents should not see the Caller ID before and after answer the call in Finesse and IPP...

my scenario is two agents

Created by in IP Telephony and Phones
03-30-2017
03-30-2017
my scenario is two agents want work with one ip phone cisco 7861, we set up two extension on this ph...

excuse me, my ip phone is

Created by in IP Telephony and Phones
03-30-2017
03-30-2017
excuse me, my ip phone is Cisco 7861. with this phone can not solved my problem? very thanks for goo...

Hi Ayodeji,

Created by in IP Telephony and Phones
03-29-2017
03-29-2017
Hi Ayodeji, I'm trying to create a new end user and associate to secondary extension of my cisco 781...

hi,

Created by in Contact Center
03-25-2017
03-25-2017
hi, my agents should not see the Caller ID before and after answer the call in Finesse and IPPhone. ...

hi chris,

Created by in Unified Communications Infrastructure
03-25-2017
03-25-2017
hi chris, thanks and rezolved my issue, with insert license 10.x to PLM. my agents should not see th...

Hi Deepak,

Created by in IP Telephony and Phones
03-24-2017
03-24-2017
Hi Deepak, I've installed UCCX version 11.5,Caller ID (CLID) is enable by default. my agents should ...

hi,

Created by in Unified Communications Infrastructure
03-09-2017
03-09-2017
hi, I want the agents can not see the caller's number in Finesse and phone, but in report caller ID ...
Public Statistics
Date Registered ‎02-24-2017 11:09 PM
Date Last Visited ‎08-28-2017 06:08 AM
Total Messages Posted 19
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