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- About aj.jafary
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Member since
02-24-2017
19
Posts
0
Helpful
0
Solutions
06-12-2017
05:50 AM
hi Ayodeji,
I have one router 2811 with one e1 card and with mgcp register to cucm 11.
everything about registration is fine but incoming calls failed. please help me to solve this problem.
very thanks.
... View more
05-26-2017
08:32 AM
Hi Nishad,
Is your problem solved, i have same problem.
if solved please help me.
very thanks
... View more
04-23-2017
08:49 PM
We Configured the Finesse IP phone agent service ,Finesse Desktop is working fine
When we select Finesse IPPA service ,Its asking to provide the Agent ID, Password, Extension
While submitting giving error "sign-in error ,If the Problem persists, contact your administrator"
UCCX 11.5
CUCM 11
... View more
04-07-2017
09:26 AM
Hi NIshad,
I have the same problem, thee agent can not sign in with FIPPA, how can solve this problem?
very thanks.
... View more
Created by
aj.jafary
in Technical Documentation Ideas
in Technical Documentation Ideas
04-03-2017
08:06 AM
04-03-2017
08:06 AM
We Configured the Finesse IP phone agent service ,Finesse Desktop is working fine
When we select Finesse IPPA service ,Its asking to provide the Agent ID, Password, Extension
While submitting giving error "sign-in error ,If the Problem persists, contact your administrator"
UCCX 11.5
CUCM 11
... View more
Labels:
04-02-2017
01:36 AM
hi Anthony,
my agents should not see the Caller ID before and after answer the call in Finesse and IP Phone. please help me to solve this problems?
very thanks,
... View more
04-02-2017
01:31 AM
Hi,
my agents should not see the Caller ID before and after answer the call in Finesse and IP Phone. please help me to solve this problems?
thanks
... View more
03-30-2017
07:08 AM
my scenario is two agents want work with one ip phone cisco 7861, we set up two extension on this phone (extension 5051 and extension 5052 configure on cisco 7861).
agent A IPCC Extension set 5051 and Agent B IPCC Extension set 5052.
agent A can sign in with Extension 5051 to Finesse very well, but Agent B can not sign in with Extension 5052 to Finesse, and my agents should not see the Caller ID before and after answer the call in Finesse and IPPhone. please help me to solve this problems?
very thanks,
... View more
03-30-2017
06:20 AM
excuse me, my ip phone is Cisco 7861. with this phone can not solved my problem?
very thanks for good and quick respond.
... View more
03-29-2017
03:51 AM
Hi Ayodeji,
I'm trying to create a new end user and associate to secondary extension of my cisco 7812, these users use contact center as well.but when i want log in to Finesse with the user and secondary extension error is attached. Can Ayodeji assit me?
thanks
... View more
03-25-2017
11:21 AM
hi,
my agents should not see the Caller ID before and after answer the call in Finesse and IPPhone. Are you a way to solve this problem?
thanks
... View more
03-24-2017
09:59 PM
Hi Deepak,
I've installed UCCX version 11.5, Caller ID (CLID) is enable by default.
my agents should not see the Caller ID before and after answer the call in Finesse and IPPhone.
thanks,
... View more
06-12-2017
hi Ayodeji, I have one router 2811 with one e1 card and with mgcp
register to cucm 11. everything ab...
05-26-2017
Hi Nishad, Is your problem solved, i have same problem. if solved please
help me. very thanks
04-23-2017
We Configured the Finesse IP phone agent service ,Finesse Desktop is
working fine When we select Fin...
04-07-2017
Hi NIshad, I have the same problem, thee agent can not sign in with
FIPPA, how can solve this proble...
04-03-2017
We Configured the Finesse IP phone agent service ,Finesse Desktop is
working fine When we select Fin...
04-02-2017
hi Anthony, my agents should not see the Caller ID before and after
answer the call in Finesse and I...
04-02-2017
Hi, my agents should not see the Caller ID before and after answer the
call in Finesse and IP Phone....
04-02-2017
Hi Aaron, my agents should not see the Caller ID before and after answer
the call in Finesse and IPP...
03-30-2017
my scenario is two agents want work with one ip phone cisco 7861, we set
up two extension on this ph...
03-30-2017
excuse me, my ip phone is Cisco 7861. with this phone can not solved my
problem? very thanks for goo...
03-29-2017
Hi Ayodeji, I'm trying to create a new end user and associate to
secondary extension of my cisco 781...
03-25-2017
hi, my agents should not see the Caller ID before and after answer the
call in Finesse and IPPhone. ...
03-25-2017
hi chris, thanks and rezolved my issue, with insert license 10.x to PLM.
my agents should not see th...
03-24-2017
Hi Deepak, I've installed UCCX version 11.5,Caller ID (CLID) is enable
by default. my agents should ...
Public Statistics
| Date Registered | 02-24-2017 11:09 PM |
| Date Last Visited | 08-28-2017 06:08 AM |
| Total Messages Posted | 19 |
Helpful Votes Given To
| User | Helpful Count |
|---|---|
| 5 | |
| 5 | |
| 4 | |
| 5 |
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