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Good Afternoon All, Apologies for disturbing. Wanted to request assistance with the following issue I have. I'm using PHP along with AXLAPI.wsdl file to communicate with our Call Manager System (11.5). Up until now have been having good results, howe...
Good Morning all. Appear to have an issues in regards to the Call Redirect Step within UCCX. Were currently on version 7. The issue is that when we use a Call Redirect to a Hunt group on CUCM (Version 10.5), it doesn't recognise the hunt group is bus...
Thankfully, finally resolved this issue. David Staudt was able to offer a suitable direction to investigate. Looking at the body of the soap request after PHP had sent it, it was indeed stripping out the <members>. So for example my request would be ...
Based on further testing (in all cases the target phone is busy). If an incoming call to phone on CUCM is transferred to a number on another Cluster, the calling phone displays busy if the phone is busy. However when using the Call Redirect Step with...
Good Morning. Many thanks for your reply. Based on further testing, the issue appears to occur whenever the call leaves the CUCM Cluster the CCX is integrated with.
Regardless of the incoming call path, if the CCX uses a redirect step to a device out...