About Jeffrey Osborn

Jeffrey Osborn · 07-14-2017

Hello, We have an organization of roughly 100 users. Most are using wired headsets but a handful are using wireless. Two of those using wireless occasionally seem to be on a call when suddenly their microphone and speakers switch from the headset ...

Jeffrey Osborn · 06-21-2017

Hello, We recently had a user somehow edit a jabber contact to show the same information as another employees name but the original number remained the same. I don't see how anyone, including myself, is able to change the first/last name of a conta...

Jeffrey Osborn · 03-08-2017

Hello, I am currently handling an upgrade from 11.0.1 to 11.0.1(SU1) however, I am not normally the person who handles the UCCX management for our system. I was looking for advice on the recommended process. I do have the ISO for this process. I ...

Jeffrey Osborn · 03-08-2017

I believe I found a decent guide for this. That being said, I am receiving an error on one of my backups. Though the status is "Success", there is an error near the bottom./usr/local/cm/db/xml/xml/3945_display_instance-e1pri.xml/usr/local/cm/db/xml...

Member Since	‎03-08-2017 01:30 PM
Date Last Visited	‎08-18-2017 03:56 AM
Posts	4

User Statistics

User Activity

Jabber Resetting Preferred Devices

Editing Jabber Contacts

Process For Updating UCCX 11.0.1 to 11.0.1(SU1)

I believe I found a decent