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I started implementing CME systems a few years ago as we opened new branch offices. I now have implemented a CUCM-BE system at our headquarters. I was wondering if it is possible, and if so what the process is, to convert my CME users to CUCM-BE user...
Running V8.02 of UCCX when I log into the Supervisor Desktop, I can log in ok, but when I choose a team, I get the following errors:Unable to log into the RASCAL server. Agent and team statistics will not be available.It was working fine yesterday. N...
When trying to login to CAD to an agent with a CIPC phone, I get an error message that states "you cannot login because the phone is IPv6 enabled". We don't use IPv6. Is there a way to turn this off on the CIPC?Thanks
Can someone tell me how to configure either the Windows CAD or the CAD-BE to display that CSQ Stats screen within the main windows with the smallest footprint possible? Also, I would be interested in opinions on the pros/cons of CAD vs. CAD-BE. Our a...
Srini,Thanks for the quick reply. I forgot to mention that I also have CUE on my CME systems. I wasn't able to access the link you posted. I am an end user, not a partner. I have been trying for months to get this information from my partner with no ...
Anuj,I am running a single server, no HA. So, I tried just rebooting the server and the problem persists. At this point, I think I will just open a TAC case. Thanks for you help on this. I will post what the solution turns out to be.Cheers
Srini,Thanks for the quick response. I think you have clarified my understanding of what I have vs what I may need. I'll follow up with my partner.Thanks again
