hey Nikolas,check the link below, it includes the procedure for the 3rd party certicates on CUCM.http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/cucos/5_1_1/iptpch6.html#wp1046223Regards
Hi Amit,CRS is Customer Response Solutions, UCCX is Unified Contact Center Express, and they are both the same but for different versions, UCCX is the new name for CRS starting from version 7.0 (1).maybe you would like to check the link below, thi...
HI Robin,hope all is well well i tried to think out of the Cisco box, but it seems others have configured this and failed in the email integrations. check the link below:https://supportforums.cisco.com/thread/2077406since this is not listed in the co...
hello!just to understand more, the problem appears when you try to upgrade the CAD, CDA and the CSD from the PC? am i correct?if so, then the issue is related to a communication failure (Proxy config most prbably) between the agent and the UCCX, to...
hello,it seems that the CAD is failing to communicate with the UCCX server for "true update". do you have a proxy configured on the PC? 1-At first make sure the user has admin right, as per the previous advice. 2-Port 6293 should not be blocking bet...
