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jumin
‎05-24-2020
Cisco Employee
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100 Helpful Vote
50 Accepted Solution
15 Accepted Solution
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Stats
Member since ‎08-22-2016
428
Posts
140
Helpful
64
Solutions
Certifications
Understanding of Cisco Network Devices
CCNA
Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching)
CCNA
Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching)

Re: Upload to SNTC stuck in "IN PROGRESS"

Created by in Smart Net Total Care Blogs
05-21-2020
05-21-2020
Hey soporte.redes2, How long have the uploads been processing? This can take longer depending on net...

Re: SNTC Portal Access

Created by in Smart Net Total Care Portal and Collector Discussions
05-21-2020
05-21-2020
Hey Sriram2,   Please private message me the CCO ID used. Tbanks, Justin

Re: I registered with SNTC but I'm not active yet.

Created by in Smart Net Total Care Portal and Collector Discussions
04-02-2020
04-02-2020
Hey sousasmarinho@gmail.com, User is now a DA on CSAM and CustomerAdmin on SNTC Portal. Please confi...

Re: i'm running 2.8.1.7 of the collector and my inventory reports don't have serial numbers included

Created by in Smart Net Total Care Portal and Collector Discussions
04-01-2020
04-01-2020
Hey davidlittlefield, Please confirm you are running a collection job and not just uploading. Using ...

Re: I registered with SNTC but I'm not active yet.

Created by in Smart Net Total Care Portal and Collector Discussions
03-30-2020
03-30-2020
Hey sousasmarinho@gmail.com, Please private message me the CCO ID in question. Also, include the con...

Re: CSCP - Not able to "login" with SSO ID

Created by in Smart Net Total Care Portal and Collector Discussions
03-30-2020
03-30-2020
Hey mi.hansen1, Please try running the command 'conf server enable' from the adminshell of the CLI. ...

Re: NO SN UCS AND MCU VIEW.

Created by in Smart Net Total Care Portal and Collector Discussions
03-17-2020
03-17-2020
Hey Ricardo Matias Aires, To clarify, the 2 UCS and MCU are not showing serial numbers on the SNTC P...

Re: Customer not able to access SNTC Portal. CSAM not assignable.

Created by in Smart Net Total Care Portal and Collector Discussions
03-06-2020
03-06-2020
Hey Smartnet, Please private message me the CCO ID of the customer and I will look into it. Thanks, ...

Re: Serial numbers not showing in portal but are in the collector

Created by in Smart Net Total Care Portal and Collector Discussions
03-06-2020
03-06-2020
Hey aquajtucker, Please ensure you are utilizing the collection profile named 'SNTC'. This will coll...

Re: Smart Net Total Care Portal and Collector

Created by in Smart Net Total Care Portal and Collector Discussions
02-27-2020
02-27-2020
Hey Support Cat, Ensure you are running a full collection job and not just an upload. Try manually p...

Re: Issues to assing role in CSAM

Created by in Smart Net Total Care Portal and Collector Discussions
02-25-2020
02-25-2020
Hey rosmonca, Please private message me the CCO ID of the user in question. Thanks, Justin

Re: Customer Cannot Gain Access to Portal - Cannot Unassign themselves from other portal.

Created by in Smart Net Total Care Portal and Collector Discussions
02-25-2020
02-25-2020
Hey Smartnet, Please private message me the CCO ID of the user so I can check some details. Thanks, ...

Re: Cisco collector - add stack

Created by in Smart Net Total Care Portal and Collector Discussions
02-17-2020
02-17-2020
Hey DavidGarzonDiaz5947. The additional switches of the stack will not appear within the 'LiveNodes'...

Re: Collection profile shows blank

Created by in Smart Net Total Care Portal and Collector Discussions
02-14-2020
02-14-2020
Hey mohmmed.sabu@itqan.ae, Please private message me the settings of the collection profile details....

Re: Collection profile shows blank

Created by in Smart Net Total Care Portal and Collector Discussions
02-12-2020
02-12-2020
Hey mohmmed.sabu@itqan.ae, Try utilizing the 'SNTC' collection profile. This profile will export the...
Public Statistics
Date Registered ‎08-22-2016 11:10 AM
Date Last Visited ‎05-24-2020 11:43 AM
Total Messages Posted 428
Total Helpful Votes Received 140
Helpful Votes From