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Hey everyone, we have a customer in particular that's utilizing a proxy. Normally not an issue, but they're wanting to 'install a certificate' in their words to proceed with it based on how their Proxy works. It requires no password or user, but woul...
Hey everyone, I have a customer that has an employee with Customer Admin access but cannot view the portal. They've tried incognito. They've tried viewing the portal on a diff browser. No other role is assigned besides Customer Admin and it keeps tak...
Hello, I have an issue where a customer is trying to remove Customer User and API User access from themselves. They also cannot remove the Start Date field that they had set in the past.
Hi Neha, Thank you for your response. Are you able to meet and discuss or provide documentation? We have a meeting with the customer tomorrow to discuss this issue. Thank you so much for your help!
Hi - thank you for the document, it is quite useful. However, I don't see the answer to the question of where it's being sent. I understand to the Data Centers, etc. But where are these Data Centers located regionally? Is it a specific place like New...
