OK, so I'm sure the problem is Windows 7 64-bit, but after installing version 2.1.2 of Video Advantage, although everything goes in with no problem... it's not connecting to either my CUPC soft-phone or the attached video enabled Cisco IP Phone .  Wh...

We have a somewhat odd scenario that I've been struggling with trying to resolve on my own. We have Call Manager 4.1(3) deployed in a very loud manufacturing plant environment. . They can't hear the phone ring near their equipment. Their old phone...

For our call center script, we have a few boolean type variables which are defined as "parameters". We typically change the values of these via the CRA Administration web interface. I would like to be able to change these by dialing in from an exter...