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Currently Running Unity Connection 1.2(1). I have created a Basic Auto Attendent (Opening Greeting) with a few caller inputs going to other submenus(Callhandlers). When I press 1 via the Opening Greeting I get the canned recording message from Unity ...
I'm trying to determine the CUE version we currently have. I have the Show Software Version output below. We are preparing for an upgrade and need to determine which path to approach. Installed Packages: - Installer 2.2.1 - Thirdparty 2.3.2 - Bootl...
Question. We have 4 CUCM and 2 CME clusters. ALL CUCM's are interclusterd and CCME are H323 gateways. Configuration tested ok. Tested dialing and no issues. There is extensive overlap in dial patterns within these clusters. I came up with a wildcard ...
CallManager 4.1(3). Here is the scenario. Calls from the PSTN hit Unity-PSTN Caller Dials Extension-call transferred and answered on PhoneA-PhoneA transfers to PhoneB and Answered-PhoneB transfers PSTN call back to PhoneA-Phone A answers but call Dro...
New install of Unity 4.0(5). Phase 1 of Unity Install seems to be running of, end of installation I get the following errors at end of install. I reimaged the server 4 times and same results. Errors:Windows Script Host ErrorScript: E:\commserver\Supp...
Brandon,Another question. Doing a reinstall is there ANY data I can keep intact with a backup when changing CUE license from CME to CCM. CUE module will be blown away from version 2.3.4 to 3.0.1. I realize VM messages cannot be restored. How about us...
I need to upgrade my license file from CCME to CCM for a new integration. I realize the licensing aspect. The question I have is do I need to reimage the NM-CUE-EC module for this licensing to take affect from CCME to CCM? Currently running CCME/CUE ...
