06-05-2008 07:15 AM - edited 03-18-2019 09:04 PM
Currently Running Unity Connection 1.2(1). I have created a Basic Auto Attendent (Opening Greeting) with a few caller inputs going to other submenus(Callhandlers). When I press 1 via the Opening Greeting I get the canned recording message from Unity "I'm Sorry" then it hits the respective call handler greeting "recording" I created. This happens on all callhandlers that I have a direct send to greeting for. Any thoughts. Thanks.
06-05-2008 07:40 AM
did u recorded the greeting under greetings???
it sounds to me you recorded them under the recorded voice on the main profile
HTH
javalenc
if this helps, please rate
06-05-2008 07:44 AM
javalenc,
I'll have to confirm when I get back onsite. I'll keep you posted. Thanks.
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