Hi Group! We have an issue where we have 1 WLC that is managed by our Prime 3.1 and when we try to do a config archive it fails.  The error is: Function run timed out 120000ms.  I have attached a screen shot of what we are seeing.  We have also chang...

Hello Team, I am in need of assistance in upgrading my Prime 2.2 VM to Prime 3.1 on a physical appliance.  Any assistance will be great!

Hi Team, We have a hand-held client that keeps getting dis-associated after what seems to be a good connection.  I have copied the debugs below: Cisco 5508 WLC on 8.0.140.0 configured as a HA pair. AIR-CT5508-K9 This is a snippet from the debug tha...

Hi Group, We have a client that is wanting to upgrade the code on their 5508 from 8.0.121.0 to 8.0.140.0 in order to support their 2702I-B AP's.  I had them provide the outputs of "show boot" and "show sysinfo" so that I could verify the version of F...

Hi, We have a client that has a pair of 4400 WLC's with 1142N-C AP's that are bouncing between the primary and secondary WLC.  They will attempt to join the WLC and then drop off and then attempt to join the secondary WLC and drop off.  Country codes...