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Hi Thre,We have UC560 in the main site, linked by leased line to a sattlite office and the phones in the sattelite office are registered with the UC560 in head offices.When this was setup 2 years ago we had to disable CDP on the remote site phones to...
Hi,The softbuttons on our 525G2 phones stopped displaying this morning.I upgraded the firmware from 7-5-2b to 7-5-4 and no change.Any suggestions as to where to look?thanksGraeme
Hi,We are looking to upgrade our SPA508G firmware in the lab from 7.5.2b to the latest 7.5.4I know you are supposed to be able to drag and drop the bin file to the UC in topology view in CCA, but that only works in Window s XP.We dont have an XP sys...
Hi,we have been advised that the VWIC3-1MFT-T1/E1 card is the one required to rpovide UK PRI (ISDN 30) connectivirty for the UC560Is this correct?Graeme
Hi,We have a site with SPA508G phones and one of them wont boot up.When connected to POE, the Mic Button Comes on Red, the headset button Green and the speaker button green and it just stays there.Is there anything we can do with this phone?ThanksGra...
Ok I have done telephone Debug on the 2 extensions in question, and called them both from another extension, and then when snwered the line went dead, then called them both from outside using the DDI and when answered had a conversation with bothI h...
Okwhat traces and details would you like, I dont know where to start with this as with the DDI working I dont see how extension to extension isnt.thanksGraeme
Hi ThanksIts a point to point leased line, and 5 other phones on the remote end work fine, its just these two since they had their user changed.And if the DDI works then why would call from and extension not?
Ok,Its fixed now.Went onto phones web interface and enabled bluetooth, phone rebooted, and the buttons were back.Disabled bluetooth, phone rebooted and buttons still there.So problem solved but root cause not identified.Thanks for your helpGraeme