SPA508G wont boot up

graeme · ‎02-26-2013

Hi,

We have a site with SPA508G phones and one of them wont boot up.

When connected to POE, the Mic Button Comes on Red, the headset button Green and the speaker button green and it just stays there.

Is there anything we can do with this phone?

Thanks

Graeme

David Trad · ‎03-03-2013

Hi Graeme,

Can I suggest that you connect the power pack to the phone, boot it up and see if it comes online, and if it does, then use the menu settings and factory reset it, then connect it back up to the PoE switch and let the UC-500 take over from there.

Let us know how you go

Cheers,

David Trad.
davidtradconsultinggmail.com

Cheers, David Trad. **When you rate a persons post, you are indicating a thank you or that it helped, but at the same time you are also helping to maintain the community spirit - You don't have to rate posts and you wont be looked down upon :) *

graeme · ‎03-04-2013

Hi David,

Treid that and the Red GReen Green lights come on and stay on as before.

I guess its goosed.

Thanks for the reply