In my case. i would like to connect our local UCCX to cloud MRCP. is it possible?  Another question, is it possible to use external grammar xml (maybe on cloud)? I found that we select only the grammar xml from our local UCCX. what about if the MRCP ...

Hi Everyone,Do you have any idea to set alert by send email specific email, When E1 PRI [MGCP] was down Can I use RTMT?Thank you.

Hi Everyone,     I develop custom report on CUIC premium version 10.5.1 and imported it to CUIC on UCCX version 9.0.2.It error message following attach file.please guide me how to fix it.Thanks for your help

Hi     My target is to get xml data. When i copy URL "http://172.16.10.202/BlaIVRService/IVRWebServices/NextDueDate?Policy=00377829" into browser the result is "<GetNextDueDateByPolicyResponse xmlns="http://tempuri.org/">                  <GetNextDue...