About Robert Shaw

Robert Shaw · 11-30-2021

Hi Folks,Looking for some advice. We have a sister company at work where everything in the past has been kept separate. Our own IT Departments, our own Networks and Infrastructure etc. We're now starting a huge transformation in putting the IT Dep...

Robert Shaw · 09-06-2021

Hi Folks,Looking for suggestions of alternative apps to Jabber for Android that will work with CUCM 12.5 and latest versions of expressways.We have a large user base that are trying to use Jabber for Android. There seems to be a massive problem with...

Robert Shaw · 03-30-2020

Hi Folks, Having some problems with our Call Manager 11.5.1.12900-21. Everything has been running fine since we updated around Summer of 2017. Over the past couple of weeks we've had to setup nearly 300 Jabber Phones for staff working from home dur...

Robert Shaw · 08-17-2017

Morning All, We recently upgraded with our Cisco Partner to CUCM 11.5. As part of the install they put us on Evaluation licenses which are valid for 60 days while they sorted out the permanent licenses with Cisco. Either Cisco or our Partner (I can...

Robert Shaw · 09-06-2016

Hi Guys, I appreciate that this topic is covered quite in depth both on the forums and official documentation. I'm having trouble digesting all of the information into something useful. I'm having trouble with Codec Negotiation between my ITSP -> CU...

Robert Shaw · 12-09-2021

Hi,Ideally your CUBE would be sat behind a firewall which is configured to allow the appropriate ports through for VoIP. Failing that, I would enable your http server. Then just block ports 22, 80 and 443 coming in from your external interface usin...

Robert Shaw · 12-09-2021

Hi,As long as the Extension module has been added correctly to the host phone in CUCM you should see a bigger list of Speed Dial's available on the left hand side of the Device under the Lines. Then on the Device Configuration page select the dropdo...

Robert Shaw · 12-02-2021

We have a similar setup in our Central SIP Trunk. We had to get the CUBE to direct a call to a given Logical Trunk based on which country's internal phone was calling out.The way we did this was as follows.On the Route Pattern assigned to the intern...

Robert Shaw · 12-02-2021

Thanks for your feedback. Of course, we will likely engage with partners to build out the new network. It was mainly for my own understanding if there were any best practices available that I could do some research around.

Robert Shaw · 09-07-2021

Thanks java! I thought I may need to use a VPN. I'll check out a few clients and see what I can find.

Member Since	‎04-16-2013 04:58 AM
Date Last Visited	‎12-15-2021 12:43 AM
Posts	160
Total Helpful Votes Received	104

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General Network Architecture Question

Cisco Jabber for Android Alternatives

Call Manager 11.5 CallManager Service Abruptly Stops

CUCM Evaluation License

CUCM and CUBE Codec Negotiation

Re: CME and CUBE on ISR 4331 question

Re: How to change names on sidecars

Re: Route call in CUBE by calling party number (call from CUCM)

Re: General Network Architecture Question

Re: Cisco Jabber for Android Alternatives