Michael Russo
Beginner
Beginner
Member since ‎12-31-2011
‎08-18-2017

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  • 25 Posts
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  • 0 Helpful votes Received

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Hello all, I have a huge issue here, and I can't determine if the fault is on my end, or on the outside receptionist end. When you dial our main line, my UC320 transfers to an external phone receptionist.  When she transfers the call to one of our us...
Good morning all -I have my UC320 setup for a small law firm.  I have all calls in normal business hours transfer to an automatic call service (help desk/reception).  Once they receive the call they then forward it to the attorney in which they want ...
Is this possible?I have a UC320, a SG200 Switch, and 6 phones.  I have them all configured working off one of ISP (Comcast).  I originally had 4 FXO ports for the phone service.  I am now moving to a VoIP provider (CBEYOND) and they tell me that I ca...
I have 5 voicemail accounts setup. They are all working perfectly except for one users line.  It will say his voicemail, then the lady will come on and say "Leave a message after the tone" immediately after that, she says thank you and the phone hang...
Good evening guys,I'm having a little confusion with 'call waiting' and this system. So I have 5 phone lines. Two of them are reserved for 2 attorneys, and the other 3 are supposed to route to the front desk.  I have 2 of the numbers going straight t...
Community Statistics
Member Since ‎12-31-2011 03:32 PM
Date Last Visited ‎08-18-2017 03:56 AM
Posts 25