Hello all, I have a huge issue here, and I can't determine if the fault is on my end, or on the outside receptionist end. When you dial our main line, my UC320 transfers to an external phone receptionist.  When she transfers the call to one of our us...

Good morning all -I have my UC320 setup for a small law firm.  I have all calls in normal business hours transfer to an automatic call service (help desk/reception).  Once they receive the call they then forward it to the attorney in which they want ...

Good evening guys,I'm having a little confusion with 'call waiting' and this system. So I have 5 phone lines. Two of them are reserved for 2 attorneys, and the other 3 are supposed to route to the front desk.  I have 2 of the numbers going straight t...