Hello all,
I have a huge issue here, and I can't determine if the fault is on my end, or on the outside receptionist end.
When you dial our main line, my UC320 transfers to an external phone receptionist. When she transfers the call to one of our users internally, after exactly 600 or seconds.. the other line (outside party), can hear us speaking, but we can't hear them.
This results in our users having to say "Please call me back at this number..."
Does anyone know why this will happen? Was there any other people experiencing this?
Thanks!