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Renny Mathew
Level 1
Member since
03-21-2011
03-06-2024
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Multiple calles to accept one agent
09-28-2016
Does it possible one agent can accept multiple calls in same time. eg. if multiple agents are leave in Call center to avoid customer waiting in longtime in Queue.
Thanks everyone for the reply
10-03-2016
Thanks everyone for the reply.
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Member Since
03-21-2011
02:11 AM
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03-06-2024
12:10 AM
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