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- About dgalanos
02-28-2019
Stats
Member since
06-13-2002
32
Posts
10
Helpful
3
Solutions
Created by
dgalanos
in Small Business Support Documents
in Small Business Support Documents
02-12-2014
10:00 AM
02-12-2014
10:00 AM
The CCX promotional bundles for use with BE6K have all been updated to version 10.0. While you can still order CCX 9.x a-la-carte and use it (check HW/SW compatibility), there is no longer a promotional price available for the 9.x version of CCX.
... View more
04-24-2013
01:11 PM
I only have feedback on the licensing question. Using your current UCSS/ESW contract, you can request a license rehosting from the current hardware to the BE6000 through licensing@cisco.com
... View more
Created by
dgalanos
in Voice Systems
in Voice Systems
04-10-2013
02:05 PM
04-10-2013
02:05 PM
If you purchased VMWare and associated support from Cisco (very likely this is the case with BE6000), please open a case with the Cisco Technical Assistance Center to start working through this issue. If you have any problems with that process, please reply here with the case number. Thank you.
... View more
03-11-2013
05:24 AM
Do you know who presented the content you are looking for? I can try to track them down for you. You could also pull some content from the BE6K Playbook site here.
... View more
Created by
dgalanos
in Voice Systems
in Voice Systems
03-08-2013
06:40 AM
03-08-2013
06:40 AM
PDI is not the same as TAC. PDI is for helping parters with questions before the sale. TAC helps with technical assistance during installation and operation of the system. Please use the link I posted above and click Contacts/Support Cases to open a request with TAC. You will need your registered and active support contract number.
... View more
Created by
dgalanos
in Voice Systems
in Voice Systems
03-08-2013
06:21 AM
03-08-2013
06:21 AM
Have you opened a service request with the Cisco Technical Assistance Center for configuration assistance?
... View more
Created by
dgalanos
in Voice Systems
in Voice Systems
02-18-2013
10:19 AM
02-18-2013
10:19 AM
I am referring to the Provisioning application withing Prime Collaboration 9.0 management system. I guess we can call it PCP now! This function was formerly packaged as PCM and UPM before that. Sorry for any confusion!
... View more
Created by
dgalanos
in Voice Systems
in Voice Systems
02-15-2013
05:49 AM
02-15-2013
05:49 AM
UPM-BE is currently shipping on BE6000 orders. Cisco is working to get PCM shipped on new systems, but there are still several details to work through. You may request PCM via your UCSS/ESW contract here. While you wait for PCM, you can download a copy to test with here.
... View more
Created by
dgalanos
in Voice Systems
in Voice Systems
02-06-2013
02:12 PM
02-06-2013
02:12 PM
1) I believe the 'Advanced UC' certification is required, but we are evaluating this criteria now. 2) CUWL Pro licenses should be added to BE6000 on a separate line of the order. Top-level part number is 'L-CUWL-ADDON-PROK9' 3) Check the OVA template info here.
... View more
Created by
dgalanos
in Voice Systems
in Voice Systems
02-01-2013
10:03 AM
02-01-2013
10:03 AM
Please note that Business Edition 6000 hardware is still required to run ALL business edition software packages , including the new 25-user starter packs. Business Edition 6000 is NOT supported on any other hardware at this time. The part number for Business Edition 6000 hardware is BE6K-ST-BDL-K9=
... View more
Created by
dgalanos
in Voice Systems
in Voice Systems
01-28-2013
12:41 PM
01-28-2013
12:41 PM
Licenses for both UPM-BE and Prime Collaboration Manager are included with a new BE6000 system. You'll need to choose which one you want to use at install time. I usually recommend Prime Collaboration Manager.
... View more
Created by
dgalanos
in Voice Systems
in Voice Systems
01-10-2013
09:44 AM
01-10-2013
09:44 AM
UPM-BE was designed for fresh installations, and thus does not have the ability to import a pre-existing system. You can use Cisco Prime Collaboration Manager instead. Licenses for both UPM-BE and PCM are included with a new BE6000 system. Administrative simplification is similar with both products, although UPM-BE is a little simpler. PCM also has more advanced features. I actually recommend PCM over UPM-BE to all of my cusotmers that are considering BE6000.
... View more
Created by
dgalanos
in Voice Systems
in Voice Systems
12-20-2012
08:14 AM
12-20-2012
08:14 AM
Please open a case with Cisco TAC ( http://www.cisco.com/go/tac ) and let us know the case number if you need escalation assistance. Thank you.
... View more
11-27-2012
02:15 PM
Are you referring to the BE6000 UCL 50 and 100 user bundles? (BE6K-UCL-50USR and BE6K-UCL-100USR) Remember that those bundles only come with 'Basic UCL' and not 'Enhanced UCL' licenses. To migrate from a 'Basic CM UCL + App' user to a 'CUWL Standard' user you use part number MIGB-CMAPP-UWL-STD at $135 (list price). The $50 (list price) is for part number MIGE-CMAPP-UWL-STD used to migrate 'Enhanced CM UCL + App users' to 'CUWL Standard.'
... View more
11-21-2012
06:47 AM
CUWL Professional users are supported in a Business Edition 6000 deployment, however the CUWL Professional licenses are not available for order with the BE6000 top-level part number. You will have to order using two different top level part numbers. Please use top level L-CUWL-ADDON-PROK9 for adding the CUWL-PRO users to the configuration.
... View more
Created by
dgalanos
in Small Business Support Documents
02-12-2014
02-12-2014
The CCX promotional bundles for use with BE6K have all been updated to
version 10.0. While you can s...
04-24-2013
I only have feedback on the licensing question. Using your current
UCSS/ESW contract, you can reques...
04-10-2013
If you purchased VMWare and associated support from Cisco (very likely
this is the case with BE6000)...
03-11-2013
Do you know who presented the content you are looking for? I can try to
track them down for you. You...
Created by
dgalanos
in Voice Systems
03-08-2013
03-08-2013
PDI is not the same as TAC. PDI is for helping parters with questions
before the sale. TAC helps wit...
Created by
dgalanos
in Voice Systems
03-08-2013
03-08-2013
Have you opened a service request with the Cisco Technical Assistance
Center for configuration assis...
Created by
dgalanos
in Voice Systems
02-18-2013
02-18-2013
I am referring to the Provisioning application withing Prime
Collaboration 9.0 management system. I ...
Created by
dgalanos
in Voice Systems
02-15-2013
02-15-2013
UPM-BE is currently shipping on BE6000 orders. Cisco is working to get
PCM shipped on new systems, b...
02-06-2013
1) I believe the 'Advanced UC' certification is required, but we are
evaluating this criteria now.2)...
02-01-2013
Please note that Business Edition 6000 hardware is still required to run
ALL business edition softwa...
Created by
dgalanos
in Voice Systems
01-28-2013
01-28-2013
Licenses for both UPM-BE and Prime Collaboration Manager are included
with a new BE6000 system. You'...
Created by
dgalanos
in Voice Systems
01-10-2013
01-10-2013
UPM-BE was designed for fresh installations, and thus does not have the
ability to import a pre-exis...
Created by
dgalanos
in Voice Systems
12-20-2012
12-20-2012
Please open a case with Cisco TAC (http://www.cisco.com/go/tac) and let
us know the case number if y...
11-27-2012
Are you referring to the BE6000 UCL 50 and 100 user bundles?
(BE6K-UCL-50USR and BE6K-UCL-100USR) Re...
Public Statistics
| Date Registered | 06-13-2002 11:16 AM |
| Date Last Visited | 02-28-2019 08:39 AM |
| Total Messages Posted | 32 |
| Total Helpful Votes Received | 10 |
