Hi,I am using CCM 4.1. Today, I connected ATA186 and able to see the below macs in callmanager.Phone 1 Mac: ATA0022900409F5Phone 2 Mac: ATA22900409F501Phone 1 - Configured 2854 as DN (It is working fine internally and externally)Phone 2 - Confgiured ...

Hi,I am using CCM 4.1(3) with 600 users. Ordere by highest priority is Subscriber and then Publisher.Today, I have rebooted subscriber server in one of the issues. When I rebooted subscriber, all active calls were down and then phones automatically r...

Hi Guys,I have CCM 4.1(3) with 500 phones up and running. I would like to restrict/block CLI on few phones (nearly on 10 phones) when they dial PSTN numbers.Could you please suggest how to do this?Thanks,Mady

Hi Guys,In my existing setup, I have one main callhandler and 3 sub-callhandlers attached.After users reaching main callhandler, there are three sub-callhandlers (Press 1 for X department, Press 2 for Y department and Press 3 for Operator). All three...

Hi guys,I am using unity 4.0(5) and unable to meet my requirement in one of the callhandlers.I have created a new scheduler(With closed hours) with my local timings and applied in the callhandler. I have created a closed greeting and after greeting t...