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I recently ran into some issues with our off-box message store, and all of the research I came across pointed to performing an offline defrag of the message store. I also came across information regarding how long it would take, about 1 hour per 5Gb...
I just need some clarification on connecting applications to the AW. I have multiple applications that I would like to interact with the AW. Do I need to have multiple CMS nodes, or just one CMS node and have multiple application instances setup?
The noise removal feature is a great enhancement! I am often conducting user training from home and with two children and a dog, whom all love to make as much noise as possible, this feature allows them to keep on having fun and keeps their noise off...
Hi Boris,
You have probably figured it out by now, but I figured I would weigh in. You don't need both of the statements in the phone section. If you edit your xml file to this:
<Phone>
<MakeCallHotKey>CTRL+J</MakeCallHotKey>
</Phone>
it should w...
Hi David,
When I have done this in the past, I have used Import/Export > Export then choosing 'Phone' under 'Device Data' to export all of the devices instead of going through the BAT > Phones > Export Phones > All Details menu. This will include eve...
Hi,
Since you didn't really specify anything about what type of computer you will be installing it on, I am going to assume a Windows PC.
This document should give you everything you need to know.
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/...
Hi Tom,
When connecting over MRA, deskphone control is an unsupported feature. The CTI-QBE protocol is not traversed by the Expressway pair.
Source:MRA Deployment Guide [p. 41]
Thanks,Adam
