Create a new custom report using Call Custom Variables report and create a new threshold like the image attached.
Use the "Text Substitute" option to add text like "Abandoned"
Once done, run the report and check if the contact disposition colum...
Kindly share the following :
- What error/notification do you see on the live data gadgets?if possible share a screenshot:
- Output of this command from UCCX server (from both if HA) : show cert list own
Chrome is not a supported browser for Cisco finesse on version 10.6 :
Kindly try IE...