Hello Experts,Here's our opening hours:Sunday to Thursday: 8am to 11pmFriday and Saturday: 8am to 1:30amHere's where I need your help:When a public holiday falls on Monday (September 2, 2024, October 14, 2024, April 21, 2025, May 19, 2025, September ...

Hello Experts,We offer to our clients the option to chose to be called back instead of waiting in queues.We receive an excessif number of abandoned calls in the CUIC report regarding the Callback calls. I am unable to find a reason for this huge numb...

 Hello Unity connection experts,Someone calls our organization. A call handler offers a menu of few options. The caller choses one of the options and the call is forwarded to the destination. After 4 rings, the call is forwarded to voicemail. Here's ...

Hello Experts,As you can see, we have many unassigned devices on our CUCM licensing page. The question is if we associate those devices with users, will we save on license usage?Number of created users in CUCM : 7 117Number of created devices in CUCM...