Level 6
Level 6
Member since ‎03-29-2007

User Statistics

  • 1790 Posts
  • 26 Solutions
  • 1440 Helpful votes Given
  • 398 Helpful votes Received
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User Activity

Hello Experts,When trying to access Finesse Administration page from drop down menu in UCCX, I receive the folowing message.  Due to inactivity, this session will expire in 1 minute. If you want to extend the session, move your mouse or click here.Ci...
Hello Experts,We offer to our clients the option to chose to be called back instead of waiting in queues.We receive an excessif number of abandoned calls in the CUIC report regarding the Callback calls. I am unable to find a reason for this huge numb...
 Hello Unity connection experts,Someone calls our organization. A call handler offers a menu of few options. The caller choses one of the options and the call is forwarded to the destination. After 4 rings, the call is forwarded to voicemail. Here's ...
Hello Experts,As you can see, we have many unassigned devices on our CUCM licensing page. The question is if we associate those devices with users, will we save on license usage?Number of created users in CUCM : 7 117Number of created devices in CUCM...
Hello Experts,What is the path for upgrading UCCX to uccx_1251_su3_es_04_special?Thanks,MK 
Community Statistics
Member Since ‎03-29-2007 10:16 AM
Date Last Visited ‎07-17-2024 01:48 AM
Posts 1,790
Total Helpful Votes Received 398