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Hi,I have a client running CM 6.1 who needs to change the extension display in the top right-hand corner on an IP Phone to the user's name or another Text Based field. By default the display in the top right shows the extension number assigned to lin...
Hi,I am working with a customer who has purchased Soft-Ex Optimiser for CDR/Billing. They are currenlty running CCME 4.2.I know that CDRs can be collected with Syslog or RADIUS but Soft-Ex require the CDR details to be sent to an FTP Server on the LA...
Hi,Sounds like the lines are not allowing AC to control them via CTI.Do you have the "ac" Application User created and added to the "Standard CTI Enabled group", the "Standard CTI Allow Call Park Monitoring group", and the "Standard CTI Allow Control...
Thanks All.Manipulating the External Phone Number Mask will almost fits the bill! I am surprised that Cisco do not offer this on CM especially as CME and the 7900 range of phones appear to support this facility.Thanks again,Dave
Hi Roberto,Looking at the CCM 4.2(3) documentation I can't see any mention of limitations. The only workaround I could suggest is to add the phones to a Line Group and make the current Shared Line DN a Hunt-Pilot. You could then use the broadcast dis...
Scott, On Call Manager Express use this guide http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmespeed.html and remember to configure a "label"On Call Manager, makes sure the phone has a Phone Button Template that places...
