Brajesh,Please look at ICM script in monitor mode and ensure it hits label node and returns label for routing client - IPIVR.Take a look at MIVR logs (SS_TEL) to see why redirect may be failing, potentially CSS/ partition, codec or location issue may...
HI Krishna,I think your warm transfers back to CVP should not require MTP resources if you have correct IOS image. Please check CSCsm12716 for additional version details for fix and ensure that version comply to CVP Bill of Material.Regards,Sandeep
Krishna,Since your local PRI is provide correct calling # that has same translation profile (doesn't apply on calling #) , and on same GW as toll free #, issue is most likely on far end, please contact TELCO for this issue.Cheers,Sandeep
You may want to take a look at JGW logs, any specific pattern related to call flow, frequency of exception, and look at any memory growth for JGW process. Please advise exact ICM version running on the IPCC PG.- Sandeep
