Hello ,Agent CTI desktop (version 8.5.5) show all skill group when agent press statistics button when he logged in  but later agent observed only 1 skill group showing except the default one.Agent taking calls for all skill group but someskill group ...

Hello,Backup failing on uccx 8.5.1.10000-37 (HA) when trying to take manual backup.Error: UCCX DB replication is not setup properly, Backup Completed.Already checked replication which is fine as both server showing two entry and connected/active.Plea...

Hello,UCCX appadmin page not working on fresh installtion of UCCX 7 on windows server.When opening application page getting "requested resource (/appadmin/) is not available"UCCX seems to be installed correctly and got no error during installation.Pl...

Hello,Does some one observed issue of transfer button missing when receiving international calls and user not able to transfer the call as transfer button missing.For internal/long distance received calls ,transfer button is there so issue is not in ...