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nliu
Level 1
Member since
06-21-2017
11-22-2023
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WebEx CC desktop
08-11-2022
Will WebEx CC desktop able to display real time queue stat such as how long each customer has been waiting in the queue.
WebEx CC queue status
08-10-2022
Is WebEx CC desktop able to display the customer queue waiting status real time.
WebEx Contact Center
08-10-2022
How supervisor change status of the agent through WebEx CC desktop?
Re: WebEx CC desktop
08-15-2022
The Queue Stats Historical show the correct information but not the real time. Always zero.
Re: WebEx CC desktop
08-13-2022
I already try the Queue Stats - Realtime Report but the time is stay at 0 while customers waiting in the queue. Not like the Cisco Finesse in CUCM.
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Member Since
06-21-2017
10:46 PM
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11-22-2023
04:25 PM
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