Hi all, Sorry I am novice about Contact Center. If Contact Center Express v7.0, Unity Connection v7.0 and Attendant Console v8.5 have to work together with CUCM v7.0 what is the best way to do the call routing? The idea is that the call from outside ...

I'm trying to install the 10GB card (SPA-1X10GE-L-V2) on the SIP module of the 7609-S. The card is not detected by the router (on the bottom slot). However, when I put it on the upper slot which is currently occupied by 5-port 1GB card (SPA-5X1GE-V2)...

Hi there,Can somebody educate me please, what is the importance of having two CUCM v7.1 servers in a cluster as one Publisher and the other Subscriber while when the Publisher is down no call can be made? I thought they are meant to work in a redunda...

Hi there,I have a problem upgrading my Cisco ASR1002. It is currently running on IOS image asr1000rp1-advipservicesk9.02.03.02.122-33.XNC2.bin. I have already uploaded a new image (asr1000rp1-advipservicesk9.03.02.02.S.151-1.S2.bin) and make the foll...