Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
Hello experts,I need some help with REM 11.5 Android App. I’ve a partner in Korea posing following query, which I had posted on TechZone too but had no luck with answer there.Cisco had released two REM Applications for smartphones i.e. REM & REM Co-...
Hello,Is there a documentation that describes how to create an inbound UCCX workflow that will pop a windows Application and then insert captured digits (entered via the phone key pad) into a field in the windows application. UCCX V11.0 ?I'm aware of...
Hello Experts,Following is the customer's customized dashboard requirement. Wanted to confirm if the same dashboard layout can be achieved/customized in CUIC with the same look and feel?ThanksGP.
Requirement :I have installed UCCX 7.0 SR5 at my customer. Our IT department has scripted the installation of CCX agent, because users have no admin rights on their PC. When the agents launch the application for the first time, the application finds ...
Requirement :The Customer requirement is, once the call hits the Voice gateway, the service provider should provide a ring back tone to the caller ( before the IVR starts to play). As this is a CVP comprehensive ,once the call hits the gateway, withi...
You can Adjust the height of the gadget by changing the "gadgetHeight" parameter. See Cisco Finesse Administration Guide Release 11.0(1) - Manage Desktop Layout [Cisco Finesse] - CiscoGP.
Hey Jim,For upgrade related queries, you might want to consult Cisco PDI Technical Advisors ( formerly PDI Helpdesk ). Its a free & unlimited service for entitled partners. Do open a case online from www.cisco.com/go/pdi . PDI is 12x5 support.GP.
