Member since ‎03-24-2011

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Hi There,Our customers are using Jabber for windows with version12.9 and CUCM12.5.Currently the contact list is synced with AD, unfortunately the phone number field in AD is not up to date for all the accounts; also, customer would like to have a con...
We recently migrated contact centre users to CCX12.5 platform.One of the user acts agent role but need access to her team's reports. I granted her report permission, then she can see all other teams' members status from Finesse. I read the document a...
We recently migrated from UCCX11.6 to UCCX12.5, one of the function that allow contact centre team lead reset prompt to blank was broken. I could not figure out what went wrong.The call flow is like belowcall application        |enter pin        |ent...
I am just trying to use Meraki SDK to retrieve vlan information using the sandbox, but get error when run the code. Any advice will be appreciated.When I run postman to inquiry the vlan information, I got return error says "Vlans are not enabled for ...
I followed the instruction to setup basic harness based on below url.https://pubhub.devnetcloud.com/media/pyats-packages/docs/genie/userguide/harness/user/gettingstarted.html?highlight=grun The job file (harness1.py) is as belowimport osfrom genie.ha...
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Member Since ‎03-24-2011 12:53 AM
Date Last Visited ‎06-04-2021 05:18 AM
Posts 108