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Collab Solutions Analyzer (CSA, https://cway.cisco.com/csa-new/) is a powerful tool that is used for onprem solution troubleshooting (CUCM, Expressway, etc.).But lately, CSA tool has added a new capability related to Webex Calling local gateway (L...
hi all,
as we describe in other community posts (Evolution paths for CUCM customers - a brief high level view), one way to enhance your CUCM service, is to replace Jabber with Webex (for softclient services). In these scenarios, Webex app registers ...
hi all,
this is a lab I created in November 2025 for partner workshops (but can also be useful for customer admins). This lab covers both :a) basic config elementsFit for people that have limited Webex Calling and Customer Assist hands on experienc...
hi all,
in this community post you will find latest Call Queue and Customer Assist Queue enhancements and news.If you need a high level overview of these Webex Calling features, please check below community post: Webex Calling - Call Queues & Custom...
hi team,Webex Calling solution is continuously innovating in rapid speed.You can find all latest enhancements in ''What's new in Webex Calling'' page and in various cisco blogs/announcements.To help you keep up-to-date in an easy way, you can subscri...
@afadeyev1 really sorry for missing this - came back to this post to update and just saw your question.will try to answer now although too late (but for team's reference)
the courses that provide CE Credits should mention it in course descriptionfor...
hi @csrlima latest CL EMEA deck includes below slides. There you can see permissions are both application and delegated. But note that delegated ones that require user action are auto-accepted when user logs in.Plus if there are any concerns from cus...
hi @m.gnahoui for specific cases would be best to sync with your cisco account team and partner to best address situation. But will share some main info here hoping it would be helpful:According to below announcement : https://www.cisco.com/c/en/us/p...
hi @UC-James , unfortunately not covering and not familar well with that solution, so have not created anything related. Suggest to sync with Cisco account team that you are working on (on specific opportunity) and for sure they could assist further....
