hi all, in this community post you will find latest Call Queue and Customer Assist Queue enhancements and news.If you need a high level overview of these Webex Calling features, please check below community post: Webex Calling - Call Queues & Custom...

hi team,Webex Calling solution is continuously innovating in rapid speed.You can find all latest enhancements in ''What's new in Webex Calling'' page and in various cisco blogs/announcements.To help you keep up-to-date in an easy way, you can subscr...

hi team,in another community post (Webex Control Hub Updates and Migrations tools - quick overview), a quick overview of various tools (that appear under ''Updates & Migrations'' Control Hub section) was provided.In this community post, we will doubl...

hi team, update 26 FEB 2025 - added vidcast option Control Hub Migration Tools - overview(Feb2025) (vidcast)This vidcast provides a quick overview of the Control Hub Migration Tools (focusing more on the tools related to CUCM to Webex Calling cases)...

hi team, are you a CUCM customer, interested in Webex Calling solution and you want to understand what Webex Calling licenses you will need ? Are you are trying to map your CUCM licenses to Webex Calling licenses?  Then you are on the right place. I...