In Ubuntu enviroment to fix the same issue I installed the following package: sudo apt-get install libcdio-utils   Bye Stefano.

Hi Aleksander, I have verified. Credentials Ok. To be more clear I uploaded a screenshot from CSM windows. Please note the text in password field. Thanks! -S.

Hoping to do a good thing I've chanched the topic of thread. I installed Cisco Software Manager 3.4 on a Ubuntu 17.04 box. I am  trying to configure my CCO credentials (username + password) in the CCO Authentication window but I got the following er...

Hi smailmilak thanks a lot for your help. Bye!

Hi MikeI have the same hw/sw configuration you are using. Could you tell me if you were able to use successfully the FSU procedure (I was not..) ?Thanks in advance.