Is there a way to clear the ids used for a particular object set? For instance, if you delete the phone books and then recreate the phone books via api or finesse admin, new ids are created for the object.
HI, I have cvp 11.5 using digits or digits w/ confirm. I have added the termtimeout property to each element, however I see a no match indicated for each element past the first when attempting to terminate the entry hash sign. #
We upgrade to CVP 8.0.1 ES15 due to the security issues. Since upgrading, when trying to set sip tracing to debug 41, it does not work. Has anyone run into this?
I am running UCCE 8.0.1 with CVP and CUPS as the SIP proxy. I am looking to transfer calls to PSTN and release from CVP to free CVP ports. I am using the rfxxxxxxx method in the ICM script, which seems to work fine from CVP. However the SIP proxy ...
Using PVDM2-64 and for conference bridge in a 2811. When you press the conference softkey to bring all parties together, the outside caller gets dropped. I can see the resource get used and then dropped. What debugs are appropriate to see what is ...
Ok, missing the SIP route pattern on CUCM.In your PPT, is the RHS of the label the gateway IP or CUCM's IP? It think this is the last piece of the puzzle.Tony
Thanks for the help Paul.Can you point to a doc or link around the CVP sip refer? We are attempting to use CVP to playback the callers name (to the agent) and then do a sip refer to the customer number as you outlined in the ppt. The sip refer is n...
Thanks Paul,Can you suggest where to look to troubleshoot the outbound call. I am getting the API request into the ICM script. However, when the agent goes ready, nothing happens on finesse and the call is discarded with a routing error in SocialMi...