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- About rupam_chakra1983
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Member since
10-30-2009
241
Posts
5
Helpful
4
Solutions
Did you manage to resolve
in Other Collaboration Subjects
03-29-2017
09:00 AM
03-29-2017
09:00 AM
Did you manage to resolve this. What is the solution
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03-08-2015
07:41 PM
Hi Do you mean to say no AQM version including the latest one will not be supporting Java 8
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02-02-2015
11:37 AM
Hi Experts I need a clear one of my doubt regarding UCCX feature for supporting CAD for remote working agent where they don't have VOIP phone or CIPC at home for call quality .Instead they use there home PSTN phone for taking call from UCCX using CAD. Is that possible in UCCX environment 9.x or 10.x and is that supported by cisco TAC. RC
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Created by
rupam_chakra198
in IP Telephony and Phones
05-28-2014
04:39 PM
05-28-2014
04:39 PM
Hi Sreekanth I am looking for a option when you say a name in the Unity connection auto attendant ,It search for the name in the directory, Then it ask for confirmation of the name ,Once you confirm the name it the transfer the call to user and will play the messsage " Transffering to "<Name of User> at extension xxxxx " .
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Created by
rupam_chakra198
in IP Telephony and Phones
05-28-2014
12:01 PM
05-28-2014
12:01 PM
I have a unity connection 8.x cluster. My requirement is that when the unity connection transfer the call to user,the caller alway listen " Transffering to XXXX at extension xxxxx " Now i want to disable this message from playing,Is there any way we can disable this message . Thanks in Advance.. RC ciscotroubleshoot.blogspot.com
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Labels:
Created by
rupam_chakra198
in Collaboration, Voice and Video Documents
05-22-2014
05:57 AM
05-22-2014
05:57 AM
I was trying to install the CTIOS on the same machine where ctisvr is installed but it is giving a error saying port 42027 is in use and cti os installation fails. also if i want to use the CAD option what should i do Thanks in advance
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Created by
rupam_chakra198
in IP Telephony and Phones
03-26-2014
08:09 AM
03-26-2014
08:09 AM
Hi Could you prl give me few details 1. what is the router model number where you have installed the cucme 2. Are you facing issue with all the phone if not any model specific phone or randomly with any phone 3. however if issue with a few phone then the debug ephone register will only generate logs for any new registration so it should not give any issue with the router utilization 4. can you share the cme router config RC http://ciscotroubleshoot.blogspot.com/
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Created by
rupam_chakra198
in IP Telephony and Phones
03-26-2014
06:53 AM
03-26-2014
06:53 AM
can you capture the debug ephone register and paste it here during registration process
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Created by
rupam_chakra198
in IP Telephony and Phones
03-26-2014
06:47 AM
03-26-2014
06:47 AM
Hi Anthony thanks for the reply.. So that means if one UCCX is there i can define only 2 CTI manager during the initial config .one active at a time and if the it is in HA pair the total of four ( each server has maximum limit of 2 x2 =4 ) plz let me know if my understanding is correct.
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Created by
rupam_chakra198
in IP Telephony and Phones
03-24-2014
08:52 AM
03-24-2014
08:52 AM
Hi I have a uccx 9 deployment. I just want to know what is the maximum number of CTI ,AXL and RmCm provider can be added in uccx.
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Created by
rupam_chakra198
in Contact Center
09-29-2013
08:22 AM
09-29-2013
08:22 AM
Hi I have recently installed a CTI toolkit agent desktop in my PC but it is not starting and is giving error "Cisco Desktop client has stpped working" This is the first time i installed this application in my computer running windows7 64 bit. the version of cti toolkit is 8.0.1 what should i look for ??
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Created by
rupam_chakra198
in Contact Center
09-06-2013
04:46 PM
09-06-2013
04:46 PM
Hi I am connected to the server locally Regards RC
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Created by
rupam_chakra198
in Contact Center
09-04-2013
08:01 AM
09-04-2013
08:01 AM
Hi Hardik I tried changing the above parameter to IP address but after that i get a error while i try to initilize the local database. any idea ?
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Created by
rupam_chakra198
in Contact Center
08-31-2013
07:27 AM
08-31-2013
07:27 AM
Hi Hardik i tried looking into the folder specided but cann't see any log file there. However i am attachin the competed folder for my instance. Regards
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Created by
rupam_chakra198
in Contact Center
08-31-2013
06:21 AM
08-31-2013
06:21 AM
I checked the ICM service from services.msc and seems to be working. I am attaching the sho tech i captured from the Unified system cli One more thing i noticed when i try to initilize the local database it giving a operation fail error.
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04-04-2017
Hi Sushant The domain you are looking is my internal domain my external
domain is uc.itp-inc.com > _...
04-03-2017
Hi Sushant I tired troubleshooting the issue today and this time i am
getting the " cannot communica...
03-31-2017
Hi Sushant Now i am no more getting the cannot found server error from
the internet . But getting th...
Created by
rupam_chakra1983
in Unified Communications Infrastructure
03-30-2017
03-30-2017
Yes i am able to resolve the SRV record from public dns.Its a test
environment so i opened all requi...
03-29-2017
Hi I have done the modification now my expressway c to e tunnel is up.
here is my setup internal dom...
Created by
rupam_chakra1983
in Unified Communications Infrastructure
03-27-2017
03-27-2017
Thanks for the response. I have all the port allowed so connectivity
should be fine. In my case my i...
Created by
rupam_chakra1983
in Unified Communications Infrastructure
03-23-2017
03-23-2017
only thing is i have my expressway c has domain set to internal domain
DNS and the expressway e has ...
Created by
rupam_chakra1983
in Unified Communications Infrastructure
03-23-2017
03-23-2017
Do you have dual NIC on EXP-E?? I tried with Dual and single Nic both
but the issue is same Or singl...
Created by
rupam_chakra1983
in Unified Communications Infrastructure
03-23-2017
03-23-2017
Thanks Jamie for the info . I created a CA and uploaded the signed
certificate to the expressway C a...
Created by
rupam_chakra1983
in Unified Communications Infrastructure
03-21-2017
03-21-2017
Hi I am trying to setup MRA . But its unsuccessful. and getting the
error in the status > unified co...
Created by
rupam_chakra1983
in Unified Communications Infrastructure
10-14-2016
10-14-2016
Any help appreciated
Created by
rupam_chakra1983
in Unified Communications Infrastructure
10-11-2016
10-11-2016
HI I have a doubt, I ordered a migration licese for the unity connection
user from 8.x to 10.x I ord...
Created by
rupam_chakra1983
in Unified Communications Infrastructure
10-09-2016
10-09-2016
Hi I have a two 11.x CUCM cluster,and i am trying to deply SAF between
thecluster,I am using a cisco...
Public Statistics
| Date Registered | 10-30-2009 03:55 AM |
| Date Last Visited | 08-03-2018 03:00 AM |
| Total Messages Posted | 241 |
| Total Helpful Votes Received | 5 |
