It is possible and has worked for many customers.  The other day I just had a customer that had 12 IP's in the round robin a record list. They have never had any issues with it.  The one item they kept mentioning was the fact of tracking which boxes had been updated and which ones had not when they made pac file changes. Christian Rahl Customer Support Engineer Cisco Web Content Security Appliance Cisco Technical Assistance Center RTP ... View more

A large amount of sites in the world are unable to resolve domains that do not have www in the front. The easiest example is NASA.  Go to nasa.gov and it does not work.  www.nasa.gov does work.  This is due to the admins configuration.  However like chris mentioned I would confirm that your DNS is opperating correctly. P.S.  The nasa test might or might not work.  Some browsers automatically change the nasa.gov to www.nasa.gov Christian Rahl Customer Support Engineer Cisco Web Content Security Appliance Cisco Technical Assistance Center RTP ... View more

I would recommend asking this question in the Email security section as it deals with an email security appliance. Christian Rahl Customer Support Engineer Cisco Web Content Security Appliance Cisco Technical Assistance Center RTP ... View more

Like stated above. You will need to open a tac case as this will most likely result in a RMA. Christian Rahl ... View more

Hello, I will need a quick explanation on how your environment is laid out for your Web Content Appliance. 1. Is your proxy transparent or explicitly proxied? Do you have multiple proxies that you are load balancing? 2. If it is explicit, do you use a PAC file or is the proxy configured in the network configuration? 3. If it is transparent, what do you use to redirect traffic? Is it wccp or L4 redirection? What kind of device are you using to redirect traffic? ASA, Catalyst, Nexus, something else? 4. Is there any third party devices being used between the proxy and the clients or between the proxy and the outside world? 5. What are your authentication requirements? How are you authenticating them (NTLMSSP, TUI, or Basic)? Thank you for answering these questions. Christian Rahl Customer Support Engineer Cisco Web Content Security Appliance Cisco Technical Assistance Center RTP ... View more

This is not available yet as it is still beta and will shortly be moving to FCS.  You will have to contact your cisco sales team. Christian Rahl Customer Support Engineer Cisco Web Content Security Appliance Cisco Technical Assistance Center RTP ... View more

Try refreshing the custom EUN pages. Log into the cli 'advancedproxyconfig' hit enter 'eun' hit enter '1' hit enter Christian Rahl Customer Support Engineer Cisco Web Content Security Appliance Cisco Technical Assistance Center RTP ... View more

Try this. https://ironport.custhelp.com/app/answers/detail/a_id/1739/ You can always go here https://ironport.custhelp.com/ and type in the article id. Christian Rahl Customer Support Engineer Cisco Web Content Security Appliance Cisco Technical Assistance Center RTP ... View more

Hello Paulo, Please follow the instruction below and you will get any single youtube video to work both on the main site and in embeded videos on other sites. You will need to create a custom category for the youtube allow. Add the following sites into the sections specified.  These sections will allow the advertisements and the control functions to load. Along with letting the site look normal.  Advertisements and controls must load for any youtube video to play. Site:  .ytimg.com, ytimg.com, gdata.youtube.com Regular Expressions:  youtube\.com/get_player youtube\.com/get_video_info youtube\.com/videoplayback youtube\.com/crossdomain\.xml youtube\.com/generate Once you have added these sites you will need to determine the video id.  This is fairly easy and I have included an example below. Ex: https://www.youtube.com/watch?v=dQw4w9WgXcQ You will see a section with random characters. Always comes after video_id, watch?v= or embed?v=. This value will be used for the next section. In the regex please add the following and replace with the determined video id. youtube\.com/.* Good luck. Let me know if anything breaks. Christian Rahl Customer Support Engineer Cisco Web Content Security Appliance Cisco Technical Assistance Center RTP ... View more