Laura is a Senior Manager of Solutions Marketing for Unified Communications. She manages social networking community efforts for the Cisco Collaboration portfolio and is also responsible for go-to-market activities for Cisco's Unified Communications product porfolio. Laura works with customers across North America to understand their business requirements and help deliver successful solutions that effectively integrate technology, people, and process. Prior to joining Cisco, Laura managed product marketing efforts for Nortel's multimedia communications solutions. She has more than 18 years of experience in the industry and has held leadership roles throughout her career including contact center product marketing, public relations, and customer relations.
Follow Laura on Twitter: @powersla
Follow Cisco Collaboration on Twitter: @CiscoCollab
Unified Communications, UC Applications, Cisco Unified Personal Communicator, IP Communicator, Cisco Unified Video Advantage, Cisco Unified MeetingPlace, Cisco Unified Mobile Communicator, social media, collaboration
Laura is a Senior Manager of Solutions Marketing for Unified Communications. She manages social networking community efforts for the Cisco Collaboration portfolio and is also responsible for go-to-market activities for Cisco's Unified Communications product porfolio. Laura works with customers across North America to understand their business requirements and hel
Embracing the modern workspace requires being comfortable with mobility, virtualization, and the increasing expectations of a demanding user base. This episode of BizTech features industry experts with smart solutions for your business. Learn about BYOD strategies, SAFE mobility, developing a BYOD checklist, desktop virtualization, and how video and remote experts transform today's banking experience.
... View more
WebRTC was a hot topic at Enterprise Connect, and I don't expect it to cool down any time soon. If you are curious about what Cisco is doing with WebRTC, check out this video we captured with Jimmy Ray Purser (TechWiseTV host) and Cisco's Paul O'Dwyer. Questions? Comment below.
... View more
Cisco SocialMiner took top honors today at Enterprise Connect Orlando 2011. The Best of Enterprise Connect Award honors companies who have made significant technological advancements to benefit the enterprise communications market. Judged by a panel of industry experts and selected from the most progressive companies in enterprise communications, the award represents the best of the best in the industry. We are excited about this prestigious award, and we want to hear from you. Which Cisco Collaboration solution would you nominate for Best of Show? Respond by commenting below. More info on SocialMiner Cisco SocialMiner is a social media customer care solution that can help you proactively respond to customers and prospects communicating through public social media networks like Twitter, Facebook, or other public forums or blogging sites. By providing social media monitoring, queuing, and workflow to organize customer posts on social media networks and deliver them to your social media customer care team, your company can respond to customers in real time using the same social network they are using.
... View more
I remember the early days of video conferencing -- delayed lag time, bad camera angles, and painful experiences. The thing that struck me about yesterday's virtual gift exchange is how quickly the technology faded away leaving us with a room full of people who were enjoying themselves and exchanging gifts. It didn't matter that the participants were located at opposite ends of the country and everywhere in between. What mattered is that we were able to collaborate and enjoy the experience as if we were all sitting in the same room together. The technology didn't impede the process, it enabled it. More than that, it enhanced it. That's the true power of collaboration.
... View more