Laura is a Senior Manager of Solutions Marketing for Unified Communications. She manages social networking community efforts for the Cisco Collaboration portfolio and is also responsible for go-to-market activities for Cisco's Unified Communications product porfolio. Laura works with customers across North America to understand their business requirements and help deliver successful solutions that effectively integrate technology, people, and process. Prior to joining Cisco, Laura managed product marketing efforts for Nortel's multimedia communications solutions. She has more than 18 years of experience in the industry and has held leadership roles throughout her career including contact center product marketing, public relations, and customer relations. Follow Laura on Twitter: @powersla Follow Cisco Collaboration on Twitter: @CiscoCollab Expertise: Unified Communications, UC Applications, Cisco Unified Personal Communicator, IP Communicator, Cisco Unified Video Advantage, Cisco Unified MeetingPlace, Cisco Unified Mobile Communicator, social media, collaboration