Omar,What version of OM / SM / SSM are we talking about? 2.3 / 2.3 / 1.3? Is the SSM on a different server? You must download the SSM agent to the OM server and discover it from the SSM server.scott
Omar,Monitored phones counts increment as CDR/CMR recoreds are sftp'd from the CUCM and are parsed into the SM database. In the configuration page, what does it say for call data status? On the SM filesystem do you see files appear and get removed un...
pingaunis,Looks like your TAC case was 616526061and the bug was CSCtd72592 - Operations Manager with BUILD ID NT_CUOM2_2_CS32_20090715_1306? Confirm you are running into the bug by looking at this file /CSCOpx/setup/itm.info. From what I saw in the c...
Michael,If you look in the CSCOpx\log\gpf\poller.log you should see snmp timeouts for this device. The alert is notification of this temporary lost of polling between CUOM and the device. This could be due to network connectivity or the device being ...
Tim,Yes install/configure SNMP,EMS and RSK (for the CDP mib to be enabled). Rediscover the Unity server in CUOM 2.0.1 and it should go to fully monitored.scott
