I have a customer who has CUCM 6.1 Cluster with CUPS 6.0 server integrated with Microsoft MOC. They are pre-pending 91 to all the inbound calls so they don't have to editdial from the phone directory. All that works fine, except when it goes to MOC u...

Is there a way to trascode SIP phone calls from g711 to g729 when it goes accross WAN and back to g711 from g729 using third party sip call application?

I have a CallManager with 2800 ISR voice gateway connected to fractional ISDN PRI using MGCP. Is there a way to transfer or forward the incoming call back out the same channel to the telco, so the telco can complete the transfer and take the CallMana...

7971G-GE Firmware:term70.7-0-2sr1s, CallManager: 4.1.(3)sr1, this phones doesn't seem to work with 7914 sidecar.

We have enabled Queuing for Attendant Console in broadcast mode. We wanted to change the hold time default value to a longer time, but it seems to go back to default value of "0". Is there way to make that change permanent, so we could have a longer ...