Hello all ,I am having a issue where a person will pick up their handset or push their speakerphone button to make a call, and it dials either the last call or the last missed call. This has happened before after a CUCM upgrade, but we issued a reset...

First off my apologiese if this has already been discussed and I missed the post. We recently upgraded our attendent consol eto 8.6.2, and we have notice from the previous version that when a call comes in and we want to transfer the call directly to...