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Does anyone have a JAR that they could send me that allows for Dynamic Menus W/ Dynamic Exit states? I've tried to do it in Studio w/o a JAR and it is messy and I'm not even sure that it will work. If anyone has a JAR that they could send me, I shoul...
I need to be able to have a customer enter a string of digits (their acct number) while in a CVP VXML Application (Not a Micro App), pass those digits back to ICM, and then have ICM pass those digits to the CAD Display.I've been trying to use the "Di...
Hi All:I wanted to know if any of you had a generic or cleaned up Technical Design Document/Design and Deployment plan that you could send me? This would be a document that is used to implement the system on the customer side of things. I need one ...
That is really helpful. So now my question is, what if they have like 20 cvp servers? How do you know which PG to log into? I may be splitting hairs, but I'm trying to speed things up when I have to get into a customer's environment that I've neve...
Thank you for that. I have pulled bee able to pull ALL the agents that have used finesse via GET http://<server>/finesse/api/Users/, but I would like to pull only certain user states like Not Ready, Ready, Talking, etcDo you know how I could accompli...
This site is very helpful in understanding how to use Subclipse w/ Call Studio:- http://www.ibm.com/developerworks/opensource/library/os-ecl-subversion/
All:I figured it out. I went into safe mode and Studio installed just fine. Not sure what was blocking the install when normally logged in, but the issue is resolved now.Hope this helps you.
