Hi George, yes the laptop/supplicant keeps the id/pass and it supports pmk cache. strange when I adjusted when adjusted the registry on the laptop, still getting the prompt (which will be gone eventually) but when I’m back on the Wifi range, then I’m back to the network too (no need to enter the credentials) HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\NlaSvc\Parameters\Internet , on EnableActiveProbing, Changed value to 0. but we wanted to get rid of this prompt after the first successfull login of course and connect automatically.   @ Leo, what's in the 7.6 firmware?does 7.3 have bug on related to this issue?   tia ... View more

Thnx Leo for the help so far The AP are close to each other so I don't think it's the issue. we have 7.3.101 firmware. unfortunately there's another team who manage our radius server so can't check but they keep saying their end is fine. thnx again   ... View more

Sorry forgot to mention that this happens after successfull login then when roaming, this reauhtnetication appears so it's working fine just this reauthentication thing. Assuming it's out of signal, when in range it should connect back automatically as the laptop is setup to otp so it should remember the username/pass. So wanted to get rid of this prompt. Anyone have encountered this? Tia   ... View more

Hi, Not the interface but the radio interface on this AP so I just replace it with a new one (good thing we have a spare). __________________ *Dec 16 23:26:42.159: %SYS-3-CPUHOG: Task is running for (11010)msecs, more than (2000)msecs (0/0),process = Dot11 driver. -Traceback= 0x3A8328 0x3A3318 0x58C268 0x58C1A4 0x58D408 0x58D93C 0x58D9CC 0x5F7178 0x59D550 0x5AA238 0x2A20D0 *Dec 16 23:26:43.732: %SYS-3-CPUHOG: Task is running for (12583)msecs, more than (2000)msecs (0/0),process = Dot11 driver. -Traceback= 0x3A8340 0x3A8324 0x58C268 0x58C1A4 0x58D408 0x58D93C 0x58D9CC 0x5F7178 0x59D550 0x5AA238 0x2A20D0 *Dec 16 23:26:44.270: %SYS-3-CPUYLD: Task ran for (13120)msecs, more than (2000)msecs (0/0),process = Dot11 driver *Dec 16 23:26:44.273: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to down *Dec 16 23:26:44.289: %CLEANAIR-6-STATE: Slot 0 down *Dec 16 23:26:44.930: ERROR: wait 3 failed *Dec 16 23:26:44.930: Radio reset failed: wait 3 *Dec 16 23:26:44.930: PCIe reset radio 0, bus 1 *Dec 16 23:26:45.037: PCIEx: Initialization count 0 ERROR port [0] bad vc0=0 Then the radio are now gone after the reboot/reset; *Dec 17 03:26:45.037.786: the Slot 0 has no radio *Dec 17 03:26:45.037.786: the Slot 1 has no radio _______________ So check via console, seems like a hardware issue. Rgds ... View more

And only this 1ap have the issue . I did a soft reset and hold the reset button on the AP then the dot11 interface now is gone! Sent from Cisco Technical Support iPhone App ... View more

There's alot and only this ap is gone. I can ssh into the ap since i can see the ip address given by the switch, so cdp works. Then see that the dot11 is down. Restarted the port since it's POE but still the same. Any idea? Sent from Cisco Technical Support iPhone App ... View more

Yeah, It's lightweight and previously I can saw it on the WLC but now cannot. So how can I control it on the WLC to enable the dot11 interface? ... View more

well yeah, i have option 43 locally and on the remote sites but why it would go to the remote sites? strange! Anyway, yeah have found it by AP console. Thnx Sent from Cisco Technical Support iPhone App ... View more

All sorted out, found that this WAP is joining into other remote controller. It's strange cause this is new and plug into the same vlan as its local WLC. Should it broadcast on it's Vlan only before going into other vlan to find other WLC? Sent from Cisco Technical Support iPhone App ... View more

So all other WAP are registering except for this one! thanks From WLC: (Cisco Controller) >show sysinfo Manufacturer's Name.............................. Cisco Systems Inc. Product Name..................................... Cisco Controller Product Version.................................. 7.2.103.0 Bootloader Version............................... 1.0.16 Field Recovery Image Version..................... 1.0.0 Firmware Version................................. PIC 16.0 Build Type....................................... DATA + WPS System Name...................................... r1-aucbr-ma12-11-wlc-01 System Location.................................. System Contact................................... System ObjectID.................................. 1.3.6.1.4.1.9.1.1279 IP Address....................................... 10.200.192.4 Last Reset....................................... Power on reset System Up Time................................... 0 days 16 hrs 42 mins 33 secs System Timezone Location......................... (GMT+10:00) Sydney, Melbourne, Canberra Configured Country............................... AU  - Australia Operating Environment............................ Commercial (0 to 40 C) --More-- or (q)uit Internal Temp Alarm Limits....................... 0 to 65 C Internal Temperature............................. +28 C External Temperature............................. +33 C Fan Status....................................... 3900 rpm State of 802.11b Network......................... Enabled State of 802.11a Network......................... Enabled Number of WLANs.................................. 3 Number of Active Clients......................... 21 Burned-in MAC Address............................ 20:3A:07:67:FC:C0 Maximum number of APs supported.................. 15 (Cisco Controller) > from WAP: P6073.5ca8.8b9f#sho inventory NAME: "AP3500", DESCR: "Cisco Aironet 3500 Series (IEEE 802.11n) Access Point" PID: AIR-CAP3502I-N-K9 , VID: V02, SN: FGL1633S1K2 AP6073.5ca8.8b9f#sho version Cisco IOS Software, C3500 Software (AP3G1-K9W8-M), Version 12.4(25e)JA, RELEASE SOFTWARE (fc2) Technical Support: http://www.cisco.com/techsupport Copyright (c) 1986-2012 by Cisco Systems, Inc. Compiled Fri 27-Jan-12 21:51 by prod_rel_team ROM: Bootstrap program is C3500 boot loader BOOTLDR: C3500 Boot Loader (AP3G1-BOOT-M) Version 12.4(23c)JA5, RELEASE SOFTWARE (fc1) AP6073.5ca8.8b9f uptime is 4 hours, 10 minutes System returned to ROM by reload System image file is "flash:/ap3g1-k9w8-mx.124-25e.JA/ap3g1-k9w8-mx.124-25e.JA" ... View more

Thanks for the reply Keithcroft Unfortunately, both the green and red led are flashing continuously. Did reset it by holding the reset button at the back but still the same. plugged it on a switch with DHCP function but nothing has changed. We have used this before but after relocation of out office, when we put it back at the network it won't show any light on the switch port either. Any more idea? Tia ... View more