About Michel Hegeraat

Michel Hegeraat · ‎07-22-2015

LMS does a lot of DNS lookups. Even to talk to itself! Really. So check if DNS works, and if LMS can resolve itself to its IP and its IP to the name of the server. Cheers, Michel

Michel Hegeraat · ‎05-22-2015

Read what abdulkerim hass... wrote 2 years ago thanks for the info. I just found out how this can be done PI1.2 virtual appliance: 1) type root_enable on the execution mode, this will enable the root shell 2)type root on the exec mode again. 3) you will be prompted for root password...then your on on the root shell NOTE: it doesn't show you where you are, the prompt is always like "ade #". but you can navigate all directories.

Michel Hegeraat · ‎04-28-2015

Like a table that hold all alarms. No there is no such thing. There are so many reasons there could be an alarm. Hardware state, error rates, utilisation, etc There are hardware state OID's that can give you a hardware component status. Usually you will find that you have an OID for a component, like a fan. 1.3.6.1.4.1.9.9.13.1.4 .1.3 You can then walk this OID to find the instances of that OID. E.g, a fan for the device and another fan for the power supply, or a fan for each stack member. When you know these instances lets say the walk return .1001and .2004 you can query 1.3.6.1.4.1.9.9.13.1.4 .1.3.1001 and 1.3.6.1.4.1.9.9.13.1.4 .1.3.2004. The values returned can be: Specific Object Information Object ciscoEnvMonFanState OID 1.3.6.1.4.1.9.9.13.1.4.1.3 Type CiscoEnvMonState 1:normal 2:warning 3:critical 4:shutdown 5:notPresent 6:notFunctioning Permission read-only Status current MIB CISCO-ENVMON-MIB ; - View Supporting Images Description The current state of the fan being instrumented. So then you have an alarm for the fan's. It is similar for other components like a power supply or temperature sensors, etc. http://tools.cisco.com/Support/SNMP/do/BrowseMIB.do?local=en&step=2&mibName=CISCO-ENVMON-MIB And then there are operational alarms not related to hardware. For this you need to monitor values like CPU utilization and define a threshold. Good luck, Michel

Michel Hegeraat · ‎04-28-2015

Like a table that hold all alarms. No there is no such thing. There are so many reasons there could be an alarm. Hardware state, error rates, utilisation, etc There are hardware state OID's that can give you a hardware component status. Usually you will find that you have an OID for a component, like a fan. 1.3.6.1.4.1.9.9.13.1.4 .1.3 You can then walk this OID to find the instances of that OID. E.g, a fan for the device and another fan for the power supply, or a fan for each stack member. When you know these instances lets say the walk return .1001and .2004 you can query 1.3.6.1.4.1.9.9.13.1.4 .1.3.1001 and 1.3.6.1.4.1.9.9.13.1.4 .1.3.2004. The values returned can be: Specific Object Information Object ciscoEnvMonFanState OID 1.3.6.1.4.1.9.9.13.1.4.1.3 Type CiscoEnvMonState 1:normal 2:warning 3:critical 4:shutdown 5:notPresent 6:notFunctioning Permission read-only Status current MIB CISCO-ENVMON-MIB ; - View Supporting Images Description The current state of the fan being instrumented. So then you have an alarm for the fan's. It is similar for other components like a power supply or temperature sensors, etc. http://tools.cisco.com/Support/SNMP/do/BrowseMIB.do?local=en&step=2&mibName=CISCO-ENVMON-MIB And then there are operational alarms not related to hardware. For this you need to monitor values like CPU utilization and define a threshold. Good luck, Michel

Michel Hegeraat · ‎04-21-2015

You fixed your own problem, someone should give you points for that :-) Cheers, Michel

Michel Hegeraat · ‎04-21-2015

OK, I did not read you post carefully enough. Sorry. Indeed it should work then. Strange the file is not there. I don't think this EOL/EOS functionality is ported to PI yet, so maybe cisco will abandon this service. That could mean a BU has already stopped providing the data required to build the complete eox_soft.xml We have used this service in the past to convince customer to buy new equipment because the old was going towards end of support. I believe you can hire cisco profesional services to inventory your network, but they bring their own tools, not LMS. So shifting strategies and priorities at cisco perhaps. Good luck, Michel

Michel Hegeraat · ‎04-21-2015

LMS uses DFM to process certain traps. All traps it deems unimportant are dropped. If you want to use the LMS GUI you can have you device send a SYSLOG message rather than a trap. use logging source command to make the management interface send the message. Then there is a GUI that allows you to launch an action on a message Cheers, Michel

Michel Hegeraat · ‎04-21-2015

I have had this working at a customer site that allowed the server to connect to CCO. The scheduled PSIRT job should check and pull down the latest data. The PSIRT report job uses that data. I don't see what you do wrong here nor why it fails. Apart from making all files owned by casuser to avoid any possible issues I have little advise for you. Open a TAC case. I might be that you need a patch to make it work. I needed one when I got it to work in LMS 4.1. Why the patch is not a part of the latest LMS release is up to cisco to answer.

Michel Hegeraat · ‎04-21-2015

For now if you buy LMS or PI, you get the other product for free. So you never bet on one horse. Cisco obviously wants to to move towards PI, but I think you should compare and see what features are still missing that you deem required. Send that info to your account manager at cisco, so he can make the BU aware. Cheers, Michel

Michel Hegeraat · ‎03-25-2015

I had different feedback. Completely ridiculous. "The fix for this bug is to edit the documentation for this bug so the writing you see is the default behavior. If you feel that this usual behavior is not accepted, please contact your account manager to open a Product Enhancement Request for this issue." I advised my customer to contact his escalation points. What else can you do. Cheers, Michel

Michel Hegeraat · ‎03-25-2015

We have customer reporting this issue. I believe cisco feels that if you can just ignore the syslog messages that this means this issue is not an issue. I'm trying to explain cisco TAC, customers have PI to provide information, not noise. Hopefully my message gets through. I will post here if I get a real fix. Cheers, Michel

Michel Hegeraat · ‎03-16-2015

This is not an IOS based switch so I doubt I will be able to help you with the configuration. Probably the previous Linksys hardware was able to forward the DHCP request of the IP phone to the right destination. I don't know how to configure a "ip helper address" on the SG500, but I guess this is what you need find out. If your phone has a static IP address then anything in the same VLAN with an IP address in the same range should be able to ping the telephone. If that is not the case then you also have multiple VLAN's that you must be aware of. The IP Phone likely needs a port that is in the VOICE VLAN. Again no idea how that workson you type of switch. Cheers, Michel

Michel Hegeraat · ‎03-16-2015

You only mention on IP address. For communication you need 2 IP addresses. Cheers, Michel

Michel Hegeraat · ‎03-16-2015

Dears, For a customer I'd like to validate a number of thing on their devices, and take appropriate action is something is not right. P.I. has a scripting language called velocity that can be used in the configuration templates. I'm looking for a simple example of a velocity script, that shows how you can get the resulting text output of a command, executed on a device, in a script variable so you can parse its contents. If anyone has an idea how this can be done please let me know. Cheers, Michel

Michel Hegeraat · ‎03-16-2015

Well, actually not a serial but a PAK, (Product Authorisation Key) is used as a "serial" number in the support contract with cisco This PAK is not visible via the GUI AFAIK. To find it, you will have to locate the .lic license files. /$NMSROOT/CSCOpx/etc/ These are text files and you find the pak in between the <PAK></PAK> tags. Cheers, Michel

Date Registered	‎11-18-2009 08:38 AM
Date Last Visited	‎08-18-2017 04:27 AM
Total Messages Posted	1,111
Total Helpful Votes Received	272