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We have an issue with a large client running CE9.2.3 software on their SX20 endpoints using Touch 10 controllers.
Some of the Touch 10 controllers lose network connectivity intermittently and then we have to use DHCP addressing before we can re-assig...
Hi FolksWe are presently installing a bunch of EX60s into a customer site and have noticed that on the last 2 installations of the EX60s this issue below has happened: We are connecting up the touch panel to the EX 60 via an I.P. address and Not dire...
Hi - Does anyone know if it's possible to extend the length of the camera cable on a QuickSet C20 please? I'm just wondering if it's possible in a similar way to the MXP solution that used the 3 x 6.5m extender cables plus a power supply.... along wi...
Can someone please suggest why this could be happenning? TMS is complaining of a critical error whereby it cannot import phonebook data from TMS. I can confirm that the password is correct, the provisiong tab on the VCS shows 4 green ticks, the TMS a...
Hi All, I was hoping someone could help explain this? I have made several test calls over ISDN to a Polycom HDX from our Cisco infrastructure. From an Edge95 MXP or C20 both SIP and H323 calls negotiate okay using H264 and audio/video is present. If...
We have re- installed TMSPE AGAIN , Exactly the same way as the last 3 times and it has NOW suddenly started working.We also restarted the TMS Provisioning Extension windows service and there are NO Alarms and everything is working.....GO FIGURE !!...
Thanks for this Rafal. Unfortuanatley the customer did not want to enable "Ole Automation" due to security issues. !!!Double checked the tmspe account admin rights and that is ok.We tried to do another install of this but continue to get this below ...
