Find A Community
Buy or Renew
Find A Community
Close
Cisco Community
English
Chinese
English
French
Japanese
Portuguese
Russian
Spanish
Register
Login
Register
Login
Register
·
Login
·
Help
All Community
Knowledge base
mperreault
Users
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Search instead for
Did you mean:
Results:
cancel
Technology & Support
For Partners
Customer Connection
Webex
Events
Members & Recognition
Cisco Community
:
About mperreault
02-17-2021
mperreault
Beginner
Recent Badges
Awards
Recent Badges
See all
Stats
Member since
08-13-2009
19
Posts
0
Helpful
0
Solutions
Latest Contributions by mperreault
Latest Contributions by mperreault
Discussions mperreault has Participated In
TKBs mperreault has Participated In
Blogs mperreault has Participated In
Events mperreault has Participated In
Videos mperreault has Participated In
Call routing to certain skilled agent driven by caller input
Created by
mperreault
in
Contact Center
06-10-2013
06-10-2013
I've setup that part correctly, but I'm struggling with how I can force the menu selection from call...
Call routing to certain skilled agent driven by caller input
Created by
mperreault
in
Contact Center
06-10-2013
06-10-2013
We're using CCX not CCE
Call routing to certain skilled agent driven by caller input
Created by
mperreault
in
Contact Center
06-10-2013
06-10-2013
I'm having trouble trying to figure out the best way to route calls to agents from a caller input, t...
UC320W drops incoming call when answered on second ring
Created by
mperreault
in
Voice Systems
02-01-2013
02-01-2013
sosmallbusinesstech, should I literally reverse the wires in the pair on the BIX? THat's how it's co...
UC320W drops incoming call when answered on second ring
Created by
mperreault
in
Voice Systems
01-31-2013
01-31-2013
So how do i test this on the lines?
UC320W drops incoming call when answered on second ring
Created by
mperreault
in
Voice Systems
01-24-2013
01-24-2013
I have a UC320W setup with no auto-attendant, and 5 phones that share two FXO lines for inbound and ...
CUCM 8.x and LDAP Integration with MS AD 2008 R2 64bit
Created by
mperreault
in
IP Telephony and Phones
07-19-2012
07-19-2012
Hey All,I have read in the Cisco SRND for UC that you Microsoft Windows 2008 R2 64 bit Active Direct...
Avaya to Cisco SIP Trunk uni-directional voice quality issues
Created by
mperreault
in
IP Telephony and Phones
07-04-2012
07-04-2012
HelloI have an environment that is running Cisco CUCM 7.1.5 and has SIP trunks to two different Avay...
Lack of statistics in CDR for SIP trunks
Created by
mperreault
in
IP Telephony and Phones
07-04-2012
07-04-2012
Hello allI'm running Call Manager 7.1.5 and i'm trying to obtain packet statistics for some SIP trun...
Re: One way audio, phone proxy user to phone proxy user
Created by
mperreault
in
Network Security
01-06-2010
01-06-2010
I just spent the last 45 mins with TAC. going to upgrade to 8.2(1)(2) and retry.
One way audio, phone proxy user to phone proxy user
Created by
mperreault
in
Network Security
01-06-2010
01-06-2010
helloI have several users that are using phones over asa phone proxy (ASA v8.2) and when they make c...
How to register a SIP Polycom IP 4000 Soundstation in CUCM 7.1.2
Created by
mperreault
in
IP Telephony and Phones
01-04-2010
01-04-2010
Has anyone successfully registered a Polycom IP 4000 soundstation with Communication Manager7.1.2 or...
CUE AA forward to Unity Voicemail dies
Created by
mperreault
in
Other Collaboration Subjects
11-09-2009
11-09-2009
I have an AA running on a 2811. When you call from PSTN to the AA and use DTMF to reach a user, the ...
ISR Throughput
Created by
mperreault
in
Switching
11-05-2009
11-05-2009
I'm working with a customer that is using various ISRs (881, 1861 and 28xx) with the following servi...
Public Statistics
Date Registered
08-13-2009
05:49 AM
Date Last Visited
02-17-2021
02:28 AM
Total Messages Posted
19