I've setup that part correctly, but I'm struggling with how I can force the menu selection from call...

We're using CCX not CCE

I'm having trouble trying to figure out the best way to route calls to agents from a caller input, t...

sosmallbusinesstech, should I literally reverse the wires in the pair on the BIX? THat's how it's co...

So how do i test this on the lines?

I have a UC320W setup with no auto-attendant, and 5 phones that share two FXO lines for inbound and ...

Hey All,I have read in the Cisco SRND for UC that you Microsoft Windows 2008 R2 64 bit Active Direct...

HelloI have an environment that is running Cisco CUCM 7.1.5 and has SIP trunks to two different Avay...

Hello allI'm running Call Manager 7.1.5 and i'm trying to obtain packet statistics for some SIP trun...

I just spent the last 45 mins with TAC. going to upgrade to 8.2(1)(2) and retry.

helloI have several users that are using phones over asa phone proxy (ASA v8.2) and when they make c...

Has anyone successfully registered a Polycom IP 4000 soundstation with Communication Manager7.1.2 or...

I have an AA running on a 2811. When you call from PSTN to the AA and use DTMF to reach a user, the ...

I'm working with a customer that is using various ISRs (881, 1861 and 28xx) with the following servi...