Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
Hi All,
I am working on validating a CUIC system calculated SL % from PQ Interval All Fields Report. Could someone please help me to get
Exact formula that should used to calculate SL for PQ ? I have used few from docs but nothing get me with an exa...
Hi All,Looking AXL API capability matrix, I can see that using AXL api, we could perform the following options in CUCM.listLicenseCapabilitiesupdateLicenseCapabilitiesgetLicenseUnitReportgetLicensedUsersCould some one please help with right documenta...
Hi All,Recently, we have been asked by TAC to use a tool named "UCCE - Configuration Limits Tool" to check system configuration are under the SRND suggested limits. Attached snippet for reference.Looks like, this utility is referring AWDB to pull and...
Hi All,We have a customer site where the Cisco 8.5 was used. We provided the Agent CTI in which the agents will be able to see the CSR information. We have included below CSR details in the CSR window of the Agent CTI: · Login Time · Not Ready Tim...
Hi,I would like to know if any rest/soap APIs are available to fetch / get Call Manager licenses information whatever is displayed in ELM.Could somebody please direct me to the right documentation for this ? Thanks,JP
Hi,Thank you for the response.I am in the need of mainly pulling license information of CUCM Version 9.x-10.0. Is there any option that I can think of in getting it ?Will there be an option to query the ELM database to pull this data externally ? Any...
My customer setup UCM running on 9.1.1.20000-5 & i understand, the patch - cop file can be applied directly to handle this vulnerability.From the case notes, i can see that known fixed version in 9.X serious is - 9.1(2.13060.1).Can i proceed with upg...
Hi All,My customer is running on UCCX - 9.0.2.10000-71.Do i need to perform any minor upgrade to 9.0.2 SU2 or only pushing is cop file provided is enough to handle this vulnerability.Please suggestThanks,JP
Thanks Jameson ! it helps I've spend some time in the last week and i was able to complete syslog configurations in all ICM components.From the serviablity guide, i was able to locate the ICM syslog messages with its description.http://www.cisco.com...
Jameson - Thanks for the inputs.I've gone thru the serviceability guide and i understand that we would be able pass the events into the external server using CSFS process (by configuring syslog destinations) and looks like only the Loggers may genera...
