I had the XML FastDials service configured and running properly on a CallManager cluster running 4.1.2. I subsequently upgraded to 4.1.3 and since the upgrade there appears to be a lack of synchronization between what is entered by users in the Speed...

Hi all,I have a customer that is looking to create reports based on his IPS sensor logs. Can IDM or CiscoWorks VMS do this for him or will he need something more such as MARS? Any input would be appreciated. Thanks,Chris

Hi,Has anyone experienced an issue where there is a delay in notification of a voicemail being left for a user in Unity? My users are complaining that messages are being left for them but they are not getting a lit MWI for several hours or even days ...

Hi,I am spec'ing an installation of CCM with Unity Voice Mail, and the customer asked me the following question: Does a Unity port count as in use if the caller has hit the AA, and is then waiting on hold for an operator? Is anyone familiar with type...