I've installed IPCC/UCCX 5.02 running with Call Manager 6.1.1a. My problem is that the agent phone will not stay in the ready state when calls are presented to the Queue. I go into ready and call the trigger and phones immediately go to "Not Ready". ...

Seasons greetings all ...... I would like to ask if anyone has encounterred the late message delivery syndrome. If so, Is there a reasonable explanation an better yet, solution to this intermittent individual user event. I'm running Call Manager 4.13...

I'm running Unity 4.0(5). I'm trying to do what seems to be a simple Distribution List for calling specific subscribers after hours. There is a caveat though in that transfers to a subscriber needs to change from connect directly to the greeting duri...

I'm attempting to set up a direct PLAR to a line appearance on 79XX sets. I would like to have the FXO ring the line appearance, (I get this piece working)but I'm unable to access the line on the 7960 in this case and draw dialtone from the FXO. I wo...